Privacy Policy
OVERVIEW
At Eternal Elegance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our store.
SECTION 1 - WHAT INFORMATION DO WE COLLECT?
When you purchase from Eternal Elegance, we collect personal information such as your name, address, and email address as part of the buying and selling process. Additionally, when you browse our store, we automatically receive your computer’s IP address, which helps us learn about your browser and operating system.
Email Marketing (if applicable): With your consent, we may send you emails about new products, promotions, and other updates.
SECTION 2 - CONSENT
How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return, we imply that you consent to our collecting it and using it for that specific purpose only. If we request your personal information for secondary reasons, such as marketing, we will ask for your explicit consent or provide an opportunity to opt out.
How do you withdraw your consent?
If you change your mind after opting in, you can withdraw your consent for us to contact you or continue collecting and using your information at any time by contacting us at:
info@eternaleleganceus.com
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored securely through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.
Payment Information:
If you choose a direct payment gateway to complete your purchase, Shopify securely stores your credit card data, which is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction. After the purchase is complete, your transaction information is deleted. All direct payment gateways adhere to PCI-DSS standards, ensuring the secure handling of credit card information.
For more details, you may also review Shopify’s Terms of Service or Privacy Statement.
SECTION 5 - THIRD-PARTY SERVICES
Third-party providers used by Eternal Elegance will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide.
Payment Gateways & Transaction Processors:
Certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information required for purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information is handled by these providers.
External Links:
Our website may contain links to third-party websites. Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.
While no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional industry-standard safeguards.
SECTION 7 - COOKIES
We use cookies to enhance your experience and help us understand how our site is used. Here are some cookies we use:
- _session_id: Unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).
- _shopify_visit: No data held, persistent for 30 minutes, used by Shopify’s internal stats tracker.
- _shopify_uniq: No data held, expires midnight the next day, counts the number of visits by a single customer.
- cart: Unique token, persistent for 2 weeks, stores information about your cart contents.
- _secure_session_id: Unique token, sessional.
- storefront_digest: Unique token, indefinite, used to determine if the current visitor has access if the store is password-protected.
You can choose to opt out of cookies by adjusting your browser settings.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this website. If we make significant changes, we will notify you so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.
SECTION 10 - TEXT MARKETING
Text Marketing and Notifications (if applicable):
By entering your phone number at checkout, you agree that we may send you text notifications (including order updates and abandoned cart reminders) and marketing offers. Text messages will not exceed 5 per month. You can unsubscribe at any time by replying STOP. Message and data rates may apply.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or need more information, please contact our Privacy Compliance Officer at:
info@eternaleleganceus.com
Thank you for trusting Eternal Elegance with your personal information. We are committed to ensuring your privacy and security.
